GDPR Compliance Policy

Foodplatehub (the “Company”) is committed to protecting the privacy and personal data of our users in accordance with the General Data Protection Regulation (GDPR) and related data‑protection laws. This policy explains what data we collect, how it is used, the legal basis for processing, and the rights you have under the GDPR.

1. Data We Collect

Foodplatehub collects the following types of personal data:

Email addresses: When you register, subscribe to newsletters, or contact us, we collect your email address.
Cookies and similar technologies: We use first‑party cookies to store session information, track user preferences, and measure website usage.
Analytics data: We employ third‑party analytics tools (e.g., Google Analytics) to gather aggregated usage statistics and improve site performance. This data does not include personally identifying information unless explicitly provided by the user.

2. How We Protect Your Data

Foodplatehub employs industry‑standard technical and organisational measures to safeguard your personal data:

All data transmitted between your browser and our servers is encrypted using TLS 1.2 or higher (SSL).
We host our data on secure, ISO 27001‑certified servers with strict access controls and regular security audits.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations. After that period, data is securely deleted or anonymised.

3. Legal Basis for Processing

The GDPR requires that processing of personal data be based on one of the following lawful bases:

Consent: When you voluntarily provide your email address or opt‑in to newsletters, we process that data based on your explicit consent.
Legitimate Interest: We process data for legitimate business purposes such as improving user experience, analysing traffic patterns, and ensuring site security. We conduct a legitimate interest assessment to confirm that our interests do not override your privacy rights.

4. Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data. Each right is illustrated with a Bootstrap icon for quick reference.

Right to Access

You may request a copy of all personal data we hold about you, including the purposes of processing, the categories of data, and any third parties with whom we share your data.

Right to Rectification

If your personal data is inaccurate or incomplete, you can ask us to correct or update it.

Right to Erasure

Also known as the “right to be forgotten”, you may request the deletion of your personal data where no legal obligation requires us to retain it.

Right to Restrict Processing

When you contest the accuracy of your data or we are investigating a request, you can ask us to limit the use of your data until the issue is resolved.

Right to Data Portability

You may receive your personal data in a structured, commonly used, machine‑readable format and have the ability to transfer it to another controller.

Right to Object

At any time, you can object to the processing of your data for direct marketing or profiling purposes, and we will cease such processing unless we can demonstrate compelling legitimate grounds.

Right to Withdraw Consent

If you gave consent for any processing activity, you can withdraw it at any time. Withdrawal does not affect the legality of processing carried out before the withdrawal.

5. How to Exercise Your Rights

To exercise any of the rights above, please contact us via email at [email protected]. In your request, provide:

Your full name and contact details.
A clear statement of the right you wish to exercise.
Any supporting evidence or documents that help us identify your data (e.g., registration ID).

We will respond to your request within 30 days, in line with GDPR requirements. If we need more time due to the complexity of your request, we will inform you within the first 30 days and provide a new deadline.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Typical retention periods are:

Email subscriptions: 2 years after the last interaction.
Cookies: Session cookies are deleted when the browser is closed; persistent cookies are deleted after 12 months.
Analytics data: Aggregated data is stored for 12 months, after which it is anonymised.

7. Contact Information

If you have any questions, concerns, or wish to lodge a complaint, please contact our Data Protection Officer:

Foodplatehub GDPR Office
Email: [email protected]

Last Updated: April 03, 2026